The innotech company philosophy

In order to achieve the best possible relationship with our customers and fulfil our social obligations towards our employees, the management of innotech-Vertriebs GmbH has established the following company mission statement.

Our quality policy

• Customer satisfaction is the basis of our company's success. This is why our customers are always at the centre of the thinking and action of all our employees.
• The highest product qualityis achieved through the use of the best raw materials and technical advances.
• In order to guarantee perfect service, innotech employees receive constant training. Incoming orders are usually dispatched on the same day.

Our relationship with our customers

• With their personal performance all innotech employees contribute to the quality of our products and the positive relationship we have with our customers.
• Every enquiry is dealt with immediately. Any necessary technical advice is provided by qualified, highly trained maintenance specialists.
  - We regard any complaint as an opportunity to become even better. We always respond flexibly and in a customer-oriented way.
  - Wherever possible, individual customer requests are fulfilled quickly and efficiently.

Our relationship with our suppliers

• A stable, trusting relationship with our suppliers forms the basis of innotech's outstanding product quality.
• Friendly and professional dealings with their employees are a matter of course.
• A joint search for solutions to any difficulties that may arise is the focus of our cooperation.

Our employees

• are our company’s most important and distinctive asset.
• Only highly motivated employees achieve excellent results. This is why we regard the promotion of individual strengths as the basis of employee management.
• Training courses in application technology and psychology are part of the regular programme for our entire team.